Refund, Returns and Cancellation Policy

Enva Wood Recycling Manchester Limited operates a non-returnable policy and no-refund policy on all animal bedding received. If there is an issue with the quality of our product then contact Customer Services on 0161 301 6600 or email [email protected]

When ordering easibedding merchandise through the easitoken scheme we will provide you with the sizing that you request however if you are unhappy with the sizing we will revisit this at the management’s discretion. We will not refund you the value of your merchandise.

When ordering Thermatex rugs through the easitoken scheme there is unfortunately no returns or refund policy.

You can cancel your easitoken merchandise order by emailing [email protected]

With our animal bedding we do not operate a cancellation policy and we will work with the customer to arrange a more convenient time for delivery